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USB Thermal Label Printer (4B-2054N)
Bluetooth+USB
Thermal Label Printer (ZPL-2054N)
(Pin Code is 0000)
Bluetooth+USB
A4/Letter size Thermal Printer (4B-2081PA)
(Pin Code is 0000)
Bluetooth+USB Barcode Thermal Label Maker - 3 inch
(TSC-2043PB)
Bluetooth+USB Barcode Thermal Label Maker - 2 inch
(TSC-2023B)
Bluetooth Thermal Label Printer (N-6140)
Bluetooth & High Speed Thermal Label Printer
(N-6240BT)
Bluetooth
2" Sticker Printer
(TP6)
- DTF CISS
- Label Printer (N-6140/N-6240BT)
- Label Printer (4B-2054N/ZPL-2054N)
- Label Printer (4B-2081PA)
1) Put the paper in the printer and turn off the power.
2) Press and hold the white button while pressing the power button
3) Wait until the red light flashes three times and then let go
Check whether it has been calibrated - press the white button, if it just outputs one label, then the calibration success.
For Windows users: please refer to this video to learn more.
For Mac OS users: please refer to this video to learn more.
Please refer to this video to learn more.
Please watch this video guide to resolve the paper jam issue.
Please refer to this video to learn more.
1) Please make sure that the sizes of loaded labels, label files, and
settings on your devices are the same.
2) It might be caused by insufficient space during auto-label detection
and self-calibration, please make sure there are enough spaces
between the printer and label holder.
3) Setting the density or speed too high will also cause paper jams. The recommended setting range: speed 4-8 in/sec(101.6-203.2 mm/sec), density 8-14.
If not for the above reasons, please follow the steps below to fix the problem:
a. Put the paper in the printer and turn off the power.
b. Press and hold the white button while pressing the power button
c. Wait until the red light flashes three times and then let go
d. Check whether it has been calibrated - press the white button, if it just outputs one label, then the calibration success.
You can also refer to this video to get help.
The three main causes of this problem are as follows:
1) The most common reason is that the labels were loaded upside down. Please ensure your labels are correctly loaded and that the tearable side should be facing the ceiling when it comes out.
2) Label issues: This is thermal label printer, please use "Direct Thermal" labels for printing.
3) The printer has not identify your label's properties. Please switch off the printer, press and hold the white button while pressing the power button until the red light flashes three times to identify and calibrate your labels. If the problem cannot be resolved by the above solution, please contact us. We are happy to help.
Generally, only when the sizes of your loaded labels, label files, and
settings on your devices are the same, you can print properly.
If you try to print a 4" x6" USPS label sample, please make sure that the paper size at page setup is 4”x6” and your label size is 4”x6”. In this case, the label sample will prints out fine.
If the label file you use or settings you choose is not 4”x6”, you will
print sideways. Please adjust them to 4"x6" first. If your label is 4 x 6 but just provided sideways, you can set up OFFNOVA to rotate it for you automatically.
For Mac:
During the print prompt, select your label size under Presets, then navigate to Printer Features -> Orientation - choose the print
orientation you need -> Click Print
For Windows:
Go to Control Panel -> Devices and Printers -> Right click on the
printer-> Printer Features -> Under Orientation - choose the print orientation you need -> Click Apply / OK.
1) Please choose PDF file format for printing instead of PNG, PIG, and other image formats, when the barcode you print out is light and open it with Adobe.
2) If the font is still not clear, please try to increase the density and reduce the speed.
For Mac:
During the print prompt, click on “printer...” -> Printer Features
-> Click “printer option” under the menu “Feature Sets” -> Setting the print speed and darkness.
For Windows:
You may access these settings by going to your Control Panel -> Printers and Devices -> Right Click on the printer -> Printer Preferences-> Print Settings-> Adjust print speed and darkness.
3) If it is still not clear for the label, you can wipe the print head with alcohol wipes or wet tissues. Please clean the print head with
alcohol cotton.
You can try to manually add the printer, here are steps:
1) Enter 'Control Panel' > 'View devices and printers'
2) Click 'Add a printer' > 'The printer that I want isn't listed'
3) 'Add a local printer or network printer with manual settings' > 'Next'
4) 'Use an existing port' > 'LPT1: (Printer Port)' > 'Next'
5) 'Have Disk...' > 'Next'
6) Browse the driver you just installed > Generally it‘s at C drive > 'Program Files (x86)' > Open the folder '4BARCODE' > Choose the file '4bprtv6' > Click 'Open' > Click 'OK'
7) Choose '4BARCODE-2054N' > 'Next' > Follow the instruction to finish
We do not recommend using it for printing logistics labels, as it does not have a self-adhesive feature. For printing logistics labels, we recommend using a shipping label printer.
This printer only supports thermal paper in roll packaging. Please note that the roll diameter should not exceed 50 mm.
1) Please make sure the printer is powered on
2) Please confirm that you have turned on the Bluetooth function.
3) Restart the printer and App to connect again.
You can try changing the concentration to "Dense." It's normal for the printer to make some sound when printing large area patterns in this mode.
When a page is printed, the printer will pause, and you need to manually tear off that page. Afterward, you need to click "Continue Printing" on the app, and the printer will resume printing the next page.
1) Switch off the printer and restart.
2) Open its cover and reload thermal labels, close cover.
3) Press and hold the green feeder button until the printer beeps one time to identify and calibrate your labels. You should see your label moving back and forth and stopping at the correct tear-off
point.
4) It should print perfectly moving forward until you see a green light. Please refer to the video to learn more.
The three main causes of this problem are as follows:
1) The most common reason is that the labels were loaded upside down. Please ensure your labels are properly loaded that tearable side should be facing the ceiling when it comes out of OFFNOVA.
2) Label issues: Please ensure your labels are "Direct Thermal" labels and the paper enclosed in the package meets this condition.
3) The printer has not identify your label's properties. Please follow the steps below to fix the problem:
a. Switch off the printer and restart.
b. Open its cover and reload thermal labels, close cover.
c. Press and hold the green feeder button until the printer beeps one time to identify and calibrate your
labels. You should see your label moving back and forth and stopping at the correct tear-off point
d. Try your print and it should print perfectly moving forward until you see a green light.
If the problem cannot be resolved by the above solution, please contact us. We are happy to help.
Generally, only when the sizes of your loaded labels, label files, and settings on your devices are the
same, you can print properly.
If you try to print a 4"x6" USPS label sample, please make sure that the paper size at page setup is 4”x6” and your label size is 4”x6”. In this case, the label sample will prints out fine.
If the label file you use or settings you choose is not 4”x6”, you will print sideways. Please adjust
them to 4"x6" first. We suggest that you can long-press and hold the green button to identify and calibrate your label
size each time you change labels.
The red light is an indication that the OFFNOVA Label Printer has not recognized your label and need to re-learn your label. By simply press and hold the green feeder button until you hear one short beep. The printer will move the labels back and forth to learn the gap and other label properties. If the automatic label identification does not work or the red light remains, please turn off the printer and restart it again.
Some shipping platforms only provide you with a full-page (8.5 x 11") document. For some platforms like eBay, you can choose to download labels at 4”x6” instead of 8.5” x 11".
You can follow the steps below to split this page into a 4"x 6" label
size.
- Download Adobe Reader if you do not have it already from the Adobe website.
- Save your label as a PDF file
- Open the file in Adobe Reader - - Rotate the label if needed by going to View -> Rotate View
- Go to Edit -> Take a Snapshot
- Click and drag the box over your label
- Go to File -> Print
- If the preview looks good, click "Print"
Please refer to this video to learn more.
For Windows users, please check this video
For Mac OS users, please check this video
Here is one method for installing the waste ink bottle, provided for reference only. Please click this link to view the video:
1.Unlock Print Head
Power on the printer. Unplug the power cord immediately when the print head starts moving. The print head can now move freely.
2.Disassemble Printer Components
• Remove the waste ink pad compartment
• Release the front panel clips
• Remove the right-side cover
3.Release Waste Ink Tube
• Loosen the waste ink tube clamp
• Remove all 6 original ink tanks
4.Install Waste Ink Bottle
• Place the CISS-compatible waste ink bottle beside the printer (position it lower than the printer body).
• Thread the waste ink bottle tube through the original tank port, then connect it to the printer’s waste ink tube.
Note: Strongly recommend wrapping the connection point with included leak-proof tape (3-5 rounds) for enhanced sealing.
5.Reassemble Printer
Reinstall the front panel and side cover. Ensure all clips are securely locked.
6.Connection Verification
Power on the printer and perform a test print. Confirm waste ink flows into the bottle.
7.Routine Maintenance
Regularly check waste ink levels and empty the bottle promptly. Dispose of waste ink properly.
Please click this link to view the modification video:
Step 1: Remove the roller
Step 2: Adjust the position of the print head
Note: Because DTF transfer film is thicker than ordinary copy paper, and is covered with a layer of white ink when printing, adjusting the print head can prevent some stains.
Step 3: Change the exit tray
Note: You can choose tiles, plastic board, etc. of suitable width as the paper tray.
Step 4: Install the DTF Conversion Kit & Refill the ink
Step 5: Install the software of RIP
Step 6: Testing the Converted Printer
Note: Please put the DTF transfer film with the printing side facing up. If the printer cannot recognize the paper, you can put tape on the transfer paper before feeding it into the printer.
1.Check if the ink tube is securely connected.
Ensure the integrity of the seal on the ink cartridge and tubing. It is recommended to position the DTF CISS slightly above the printhead to improve ink flow and absorption.
2.Troubleshooting:
●If you have removed the original ink cartridge and are attempting to connect the CISS ink tube to the printer tube:
Please click this link to view the related ink absorption video.
a. Before installation, use a syringe to draw ink through the ink tube. If ink can be drawn, the cartridge is airtight. If not, please check the connection.
b. Install the damper into the printer and try to draw ink again. If the ink still cannot be drawn, this may indicate that the print head is damaged and needs to be replaced.
●If you are attempting to connect the CISS ink tube to the damper:
a. Before installation, use a syringe to draw ink through the ink tube. If ink can be drawn, the cartridge is airtight. If not, please check the connection.
b. After connecting the ink tube to the damper, use a syringe to draw the ink. If ink cannot be drawn into the damper, please replace the damper.
c. Install the damper into the printer and attempt to draw ink again. If the ink still cannot be drawn, this may indicate that the print head is damaged and needs to be replaced.
Please check if the bubbles in the ink tube are in the white ink or another color. If bubbles appear in non-white ink tubes, it may indicate insufficient ink or that air has entered the ink tube. To determine if air has entered, please try the following:
●Reconnect the external connector and test again.
●If the problem persists, consider replacing the connector.
Please check whether the ink leaking out is white ink or another color, and verify the leaking position:
●Ink Leakage from the Print Head/Damper:
Consider the possibility of a problem with the printer.
● Ink Leakage from the Extension Tube of the Ink Cartridge:
Consider replacing the tube.
If ink is leaking from the ink cartridge, please contact support and specify the location of the leak for further assistance.
If the printer is not used for an extended period, it should be cleaned using the printer's cleaning function every other day to prevent the white ink in the damper from settling and clogging the print head.
Causes of Print Head Clogging:
1.Long-Term Non-Use: Ink can dry and adhere to the print head.
2.Large Titanium Dioxide Particles: The particles in DTF white ink may be too large.
3.Ink Quality: The overall quality of the ink can be affected.
Any of these factors can lead to print head clogging. To prevent this issue, please maintain the printer and clean the print head regularly, especially when the printer is not in use.
Additionally, please note that while the ink mixer is designed to achieve a more uniform consistency in white ink, it does not prevent print head clogging caused by the factors mentioned above.
For a step-by-step guide on how to use tape and color labels, please click the video link below to learn more:How to use tape and color labels
If you need to replace or adjust the CISS ink tube, please click the video link below for more details:
How to replace or adjust the CISS ink tube
